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Understanding Ultra-High Net Worth Customers blog header

Understanding ultra-high net worth customers

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Global high-net-worth individual (HNWI) numbers and wealth returned to growth in 2023, following the largest decline in a decade in 2022.

However, as global market unpredictability continues, financial institutions that cater to high-net-worth customers are increasingly turning their focus on the most potentially lucrative sub-segment: ultra-high net worth individuals.

Read the latest report from the Card Payments practice to learn how issuers can tailor their dedicated card value propositions to meet the evolving needs of this segment.

Access Market Trends

 

The ultra-high net worth segment

Ultra-high net worth individuals (UHNWIs) are widely defined as individuals with a net worth over $30 million.

There has been an upward trend in the number and total wealth of UHNWI globally since 2022:

  • >625k - global UHNWI population, representing >4% YoY growth (2023)
  • $30 trillion - aggregated UHNWI wealth, representing 4% YoY growth (2023) 
Understanding ultra high net worth customers illustration 1
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UHNWI population composition has shifted as self-made individuals outpace inheritors, and more women and millennials join the segment.

  • 1 in 5 UHNWIs are both self-made and under 40 years old
  • 70% increase in proportion of women between 2016 and 2022 (6.5% to 11%) 

Ultra-high net worth customer priorities

Changes in the composition of the segment have also brought about shifts in their priorities and expectations.

Luxury retail brands and travel experiences are top spending categories for UHNWI consumers

  • 242% increase in personal and experiential luxury spend by top luxury consumer spending segment1, according to BCG
Understanding ultra high net worth customers illustration 3
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Investment priorities are shifting from stability to impact

  • 1 in 5 UHNW investors allocate 80-100% of their portfolio to sustainable investments, according to Barclays

Embracing alternative assets

  • UHNWI allocations to alternative assets rose from 13 to 15% YoY in January 2024, according to Capgemini
Understanding ultra high net worth customers illustration 5
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Security and discretion remain paramount

  • Almost two thirds of UHNWI families and advisors do not communicate positive contributions to society because they prefer to remain discrete, according to Stonehage Fleming

Value-added services are a crucial differentiator

  • These include lifestyle advice, concierge services, networking opportunities and legal consultation
Understanding ultra high net worth customers illustration 7

Read the full report to uncover the four main ‘personas’ of UHNW clients and the six priority features of dedicated UHNW card value propositions.

Access the full report

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