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Mastercard Virtual Culinary Event 2025

Mastercard Events
PRICELESS EVENT

Mastercard Virtual Culinary Event

Drive cardholder engagement by signing up for a Mastercard Virtual Culinary Event with Chef Christian Petroni, at no direct cost to you.

Drive cardholder engagement by signing up for a Mastercard Virtual Culinary Event with Chef Christian Petroni, at no direct cost to you

Mastercard Virtual Culinary Event

Exclusive Offer: Sign up by April 30th, 2025, at 11:59pm EST to qualify.

Mastercard is offering an exclusive opportunity for your cardholders to attend a virtual culinary event with celebrity Chef Christian Petroni. Chef Christian Petroni is a regular on Food Network as a recurring guest judge on shows like Chopped, Beat Bobby Flay, Guy’s Grocery Games, Diners Drive Ins & Dives, Tournament of Champions and was the winner of Next Food Network Star season 14. He has chosen a fun and unique recipe for cardholders to learn in the comfort of their homes, and then share with friends and family. The virtual cooking demonstration with Chef Christian Petroni, will be hosted on June 4th, 2025.

This offer is limited and available on a first come, first served basis. Guests will be guided step by step to create a culinary masterpiece and Chef Christian Petroni will answer questions live. You won’t want to miss out on this exclusive experience. This is a great opportunity for you to interact with your cardholders and increase cardholder loyalty. Any Mastercard Community Institution cardholder can join the livestream once they have signed up.

This is an all-inclusive experience hosted by Mastercard to show gratitude for our partnership.  Mastercard will be offering Turnkey marketing materials found on Mastercard Marketing Center at no cost. The goal of this program is for Mastercard to do all the heavy lifting. The only thing you will need to do is deploy an email invitation to your cardholders prior to the event.

Sign up today for this virtual Priceless event with Chef Christian Petroni.

You will receive an email confirmation with additional information on getting started.

Why sign up?

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Exclusive experience to share with Family & Friends

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Boost cardholder engagement

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Drive revenue

 

Check out Chef Christian Petroni on Instagram and TikTok @christianpetroni

Are you interested in always-on access to experiences and presentment of cardholder benefits? If so, click here to learn more or reach out to your Mastercard representative.

Sign up for the campaign

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Report
The Art of Acquisition: Wooing Retail Bank Customers in the Digital Age

This report looks at how today’s retail banks can build re-imagined digital-first banking experiences that are seamless, convenient and intuitive—starting with customer acquisition.

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VIDEO
Cardholder Lifecycle Marketing Case Study

Learn how Mastercard helped a retail bank grow debit spend by 7.4% and decrease account attrition by 5.9% by designing, executing, and optimizing data-driven marketing strategies in this case study video.

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Interactive e-book
Navigating the Card Lifecycle Marketing Paradigm Shift

This interactive e-book covers the ins and outs of a data-driven, rapid learning approach to cardholder lifecycle marketing and strategies for engaging cardholders across their entire journey.

Global Redemption Suite

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Global Redemption Suite

Pay | Shop | Travel | Experience | Gaming | and more with Rewards

Real-time, flexible rewards to give customers a seamless experience and world of redemption possibilities.

WHAT WE DO

We make it seamless for your customers to redeem their points on things that matter most to them- in-store, online, and on your website

Request a demo

Connect with our team to see how Global Redemption Suite 
can drive loyalty and brand value.

Book a demo 

HOW IT WORKS
Unlock loyalty with your customers

Cardholder benefits

Meet your customers where they are with flexible redemption options.

Issuer benefits

Increase engagement with seamless, digitally-led redemption options.

WHY MASTERCARD

Drive loyalty with innovative, relevant redemption options leveraging our unparalleled network

Value added services

Bundle Global Redemption Suite with other Mastercard Loyalty Solutions to enhance customer engagement.

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Offers

Differentiate your business with seamless, digital, personalized offers powered by Mastercard.

reduce risk and improve your security
Mastercard Promotions

Build engagement and retention by automatically rewarding consumers with card-linked cashback or points

Rewards
Rewards

Drive customer engagement through rewards programs.

How Thai Airways is transforming its customer loyalty strategy

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How Thai Airways is transforming its customer loyalty strategy

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Thai Airways partnered with Mastercard to help transform the airline’s long-running loyalty program, Royal Orchid Plus

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The Mastercard team is very attentive to details and knowledgeable…The more we work with the Mastercard team, the more we find that Royal Orchid Plus is a real gem for Thai Airways.
Kittiphong Sansomboon Vice president, customer experience, brand & marketing, Thai Airways

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How Thai Airways is transforming its customer loyalty strategy.

How Blain’s Farm & Fleet elevated the customer experience with SessionM

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How Blain’s Farm & Fleet elevated the customer experience with SessionM

Capabilities Used
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Blain’s uses Mastercard’s co-branded card program and SessionM loyalty platform to build loyalty and connect with customers

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We were looking for a partner who could help elevate the experience and give recognition back to the customer in a timely manner. We wanted to recognize and reward loyalty. SessionM has been able to deliver points to customers that convert automatically to a gift card. It's that instant gratification when they've earned the offer that they're getting through SessionM.
Aly Blawat, Senior director of customer strategy Blain’s Farm & Fleet

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How Blain’s Farm & Fleet elevated the customer experience with SessionM.

Mastercard Research Center

What we do
Product offerings
Access real-time payment insights and trends from around the world.
Cards Lab
Improve card value propositions with unique market insights and a seamless user experience.
Digital Safari
Gain actionable insights and reimagine your digital transformation plans form the world’s most innovative organizations.
Digital Payment Index
Explore the rapidly evolving digital payments landscape and gain actionable insights and comparable data across numerous markets.
Learning Lab
Transform the way you upskill, build expertise, and unlock growth through comprehensive courses, including live webinars, interactive quizzes, podcasts and more.
MacroSnapshot
Harness the power of real-time economic insights to drive business strategy and change, enabling your organization to thrive in uncertainty.
Market Trends
Make the most effective go-to-market and operational decisions to support business growth and maximize profit.
Mastercard Research Center
Access a comprehensive suite of research services, designed to empower your business with the insights needed to drive growth.
Personalization Blueprint
Access the comprehensive and expert resources needed to capitalize on the increased revenue gains associated with a tailored customer experience.
Portfolio Advisor for Approval Optimization
Improve transaction safety and approval rates whilst enhancing consumer experience through timely and actionable recommendations.
Sandbox as a Service
Test and validate startup solutions to partner with by experiencing live user journeys in our core banking sandbox.
Start Path
Access Mastercard’s highly curated network of high-potential startups, thought leadership and live and virtual events to understand use cases for new technologies.
Resources
Unmatched expertise
Explore industry insights, competitive intelligence and technology trends from around the globe.
Reports
Read insights from our experts
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WHAT WE DO

Mastercard Research Center

Access a comprehensive suite of primary research services, designed to empower your business with the insights needed to expand knowledge and ultimately drive growth. Utilize Mastercard’s research capabilities to stay ahead in today’s competitive market and understand the voice of consumers, SME owners, and other audiences.

Support strategic growth and enhance decision making with Mastercard Research Center

Mastercard’s suite of research reports, trend analyses and market forecasts, is specifically designed to keep businesses ahead of the curve. Our dynamic research series provides critical metrics to evaluate performance, identify trends, seize opportunities and benchmark against industry standards.

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HOW WE HELP

Make informed business decisions with key research, industry insights and trends from around the world.

Bespoke research tailored to your needs

When you require specialized and bespoke research for your business, Mastercard’s client-specific research services offer in-depth studies on critical topics such as customer value propositions, payments preferences, regulatory impacts and technological innovations. These bespoke services can be integrated with other Mastercard services offerings to meet your specific needs.

Why Mastercard Research Center?

At Mastercard, we understand the importance of informed decision-making in today’s fast-paced business environment. Mastercard Research Center is designed to:

  • Support strategic growth: Empower your business with the insights needed to drive growth and innovation.
  • Enhance decision-making: Leverage accurate and timely data and Mastercard’s in-depth payments knowledge to make informed decisions.
  • Stay ahead of trends: Stay at the forefront of industry developments with cutting-edge research.

Data-driven companies are 23 times more likely to top their competitors in customer acquisition, about 19 times more likely to stay profitable and nearly seven times more likely to retain customers.1

1. Forbes Research

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Mastercard Business Intelligence​ Market Assessment

The new interactive tool allows you to view and compare 99 standardized banking, payment and demographic KPIs across more than 75 countries. For Mastercard Business Intelligence​ Market Assessment.

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Mastercard Payments Trends Navigator

Discover the top trends and developments in global payments and banking identified by experts at Mastercard for our new biannual report.

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Cyber crisis management

Learn how a dynamic cybersecurity approach can empower organizations to prepare for, respond to and recover from a cyber crisis.

Revolutionizing media measurement to maximize ad campaign impact

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Revolutionizing media measurement to maximize ad campaign impact

“Breaking through the digital clutter” is ranked a top challenge many marketers face today. It’s challenging to reach the right customers with the right message at the right time—and brands are struggling to measure which of their advertising efforts drove conversions. Publishers and advertisers seek accurate ad attribution while keeping consumer data privacy top-of-mind.

Mastercard Media Measurement takes a privacy-centric approach, using Mastercard's aggregated and anonymized transaction insights combined with proprietary analytics methodologies. The media analytics solution can accurately tell advertisers which campaigns drove impact based on real spend data and patented analytics.

Download this report to learn:

  • How publishers are mastering measurement in today’s landscape
  • Why a privacy-centric approach to measurement matters
  • How Mastercard approaches media measurement leveraging real, first-party data

 

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Economic outlook 2025

Explore the Mastercard Economics Institute's 2025 Outlook on global economic shifts, regional variations and risks from fiscal and monetary policy changes.

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Finally measure the true omnichannel impact of your ad campaigns

Break through the digital clutter to determine which campaigns drove the most impact based on real spend data and patented analytics.

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How the test-and-learn process supports business innovation

How can businesses make better, more informed and more innovative decisions? Only the test-and-learn process can isolate a true cause-and-effect impact.

Simon Zhang

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First Name
Simon
Last Name
Zhang
Job Title
Managing consultant, advisors & consulting services, Mastercard
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LinkedIn
https://www.linkedin.com/in/simonzhang007/

Mastercard x CCAP Knowledge Series | Living the Lifecycle

MastercardxCCAP
Mastercard x CCAP Knowledge Series

Living the Lifecycle

Consumers in the Philippines are increasingly drawn toward exceptional cardholder value, digital engagement and personalized experiences. Against the backdrop of evolving and maturing consumer expectations, how are issuers in the market maximizing engagement at every step of the customer journey?

In this session, we will explore how issuers can leverage the Customer Lifecycle framework to enhance customer targeting and engagement strategies to promote credit card profitability.

Held in partnership with Credit Card Association of the Philippines (CCAP), this webinar took place on September 19th at 2 pm Philippines Time via Zoom.

 

Featured Speaker:

Joan Kang
Joan Kang Vice president, product management, Mastercard

View on-demand

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The beginner’s guide to lifecycle marketing

Learn about lifecycle marketing: what it is, stages, channels, involved, tips for beginners and more.

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Travel Trends 2024: Breaking Boundaries

Record numbers of passengers traveling and record spending. Longer vacations. New top destinations. In 2024, the travel industry is breaking boundaries.

SessionM Demo Request

What we do
PLATFORM CAPABILITIES
SessionM powers many of the world’s leading consumer loyalty and engagement programs with a holistic platform solution and Mastercard's loyalty industry expertise.
Data management
Real-time profiles, segmentation and data flexibility
Points and tiers
Points, tiers and incentives
Campaigns
Scheduled and triggered omnichannel marketing
Rewards and offers
Flexible discounts, promos and incentives
Analytics and insights
Performance dashboards and reporting
SESSIONM ADVANTAGES
Strategic services
Design and execute the right loyalty program strategy
Why we're different
A flexible loyalty platform, backed by global scale and expertise
Platform enablers
Unified customer profiles
Build a single customer view that enables relevant experiences
Omnichannel experiences
Engage with customers on mobile, web and in store
Who we serve
LOYALTY FOR YOUR INDUSTRY
Brands across industries depend on SessionM technology to build a loyalty marketing ecosystem that acquires and engages with customers.
Retailers
Create a seamless shopping experience
Restaurants
Drive more frequent visits with relevant offers
Fuel and convenience
Reward behaviors and multi-step transactions
Airlines
Upgrade your frequent flyer program with flexible campaign management
Programs we power
SESSIONM IN ACTION
SessionM empowers you to attract and engage new and existing customers and cultivate brand loyalty.
Earn and burn loyalty
Reduce customer churn with flexible ways to redeem
Offer programs
Trigger and schedule promotions
Paid loyalty
Provide members benefits worth paying for
Tiered programs
Establish and manage program tiers
Loyalty resources
UNMATCHED LOYALTY EXPERTISE
Mastercard helps brands build and nurture authentic, personal relationships with customers through loyalty strategy, partnerships and expertise.
Partners
Build a loyalty ecosystem around SessionM
Reports
Read insights from our experts
Learning Hub
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Your brand’s customer loyalty journey begins here

Request a personalized demo of the SessionM platform and experience how modern customer loyalty and engagement can transform your business today! Share your information below and one of our solution experts will reach out to you soon.

Not finding what you're looking for? Get Support

Lost or stolen card? Call 1-800-MASTERCRD (1-800-627-8372) in the U.S.

Read our FAQs

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Getting Personal with Noodles & Company

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Getting Personal with Noodles & Company

A deep dive into their data-driven approach to loyalty engagement

This webinar was hosted in partnership with Loyalty360 on August 22, 2024.

Join Noodles & Company’s Katie Brookes, Manager of Loyalty and CRM, in partnership with Mastercard and Loyalty360, for an insightful webinar on leveraging loyalty data to create and expand personalized customer experiences. Marketers understand that having the right data is crucial for crafting a powerful loyalty strategy. However, transforming data into actionable insights and effectively applying them to enhance customer engagement can be challenging. 

During this session, Katie will share her experiences with utilizing data to extend brand reach, accelerate growth, and drive profitability.

This webinar will cover: 

  • Targeting new audiences while remaining relevant to your current customers 
  • Identifying essential data points and mastering data collection and management 
  • Implementing best practices for personalizing experiences throughout the customer journey

 

Featured Speaker:

Katie Brookes Headshot
Katie Brookes Manager of loyalty and CRM, Noodles & Company
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Marissa Nolan Restaurant strategy lead, Mastercard

View on-demand

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6 restaurant loyalty program trends

Learn the top restaurant loyalty program trends along with examples from leading brands.

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How to build an agile loyalty program that drives growth

Learn how companies that apply loyalty best practices see higher retention, acquisition and revenue growth in a Mastercard-commissioned Forrester Consulting study.

Akshita Goyal

Submitted by michael.mcgill on
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Akshita
Last Name
Goyal
Job Title
Vice president, product management, open banking
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LinkedIn
https://www.linkedin.com/in/akshitagoyal/

Dipak Shenvi

Submitted by michael.mcgill on
First Name
Dipak
Last Name
Shenvi
Job Title
Consultant, Advisors Client Services
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LinkedIn
https://www.linkedin.com/in/dipakshenvi/

Michelle Meyer

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Michelle Meyer

Chief Economist

Leading the Mastercard Economics Institute as chief economist, Michelle’s responsibilities include development and delivery of differentiated economic, financial, policy and market thought leadership for customers, Mastercard and public policy.

As part of one of the world’s largest and most dynamic technology companies in the payments space, sitting at the center of commerce for more than 50 years, the Mastercard Economics Institute helps businesses make sense of the macroeconomic climate and extract relevant information to address their needs. Michelle oversees a growing team of economists, data scientists, visual artists, and story tellers to develop public and proprietary economic reporting derived from Mastercard’s global network and proven external data sources.

Prior to joining Mastercard, Michelle was the Head of U.S. Economics at Bank of America (BofA) Global Research. At BofA, she was responsible for providing the firm’s U.S. economic forecasts, including the outlook for GDP, inflation, and Federal Reserve policy. Michelle’s research is focused on the health of the consumer, relying on a variety of high frequency data sources. Previously, she was senior U.S. economist at Barclays Capital and started her career on the U.S. economics team at Lehman Brothers.

Michelle earned a bachelor’s degree (magna cum laude) and a master’s degree, both in economics, at Boston University. In 2023, Michelle received a Visionary Award by the Council for Economic Education in 2023. Michelle was also named a Rising Star by the Women’s Forum for Economy and Society in 2012 and recognized by Forbes Magazine as one of 30 under 30 in finance in 2011.

Michelle is a member of the Council of Geoeconomic Advisors at the Center for Strategic & International Studies (CSIS). She is also part of the Economics Club of New York and a frequent commentator on news media outlets, including CNBC and Bloomberg TV, and is often cited in print and online media.

Marc Del Bene

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Marc Del Bene

Executive Vice President, Services Strategy & Operations

Marc is Executive Vice President, Services Strategy & Operations. In this role he leads the services Strategy team, Customer Success Center of Excellence, Insights and Enablement teams and Risk and Compliance functions.

Marc has held various roles during his tenure at MasterCard, including EVP Strategy Execution & Chief of Staff to the CEO, Strategy Lead for North America, as well as positions in US Market Development and Product Development.

Prior to MasterCard, Marc was a strategy consultant with Monitor Group (now Monitor Deloitte) in London and in New York. His work focused on helping clients design and execute effective growth strategies.

Marc has a BS in Economics from the Wharton School of The University of Pennsylvania, a Post-Graduate Diploma in Sociology from the London School of Economics, and a MBA from Columbia Business School.

Marc grew up in Milan, Italy and is a dual US and Italian citizen.

Acquirer Innovation Bundle – Terms & Conditions / Submission Page

By consenting (and agreeing on behalf of the Client) to these Terms and Conditions (the “Terms and Conditions”), (which for the avoidance occurs upon an individual clicking submit on the Innovation Speaker Series enrollment page (the “Enrollment Form” or “Enrollment Page”) to which these Terms and Conditions are linked), the individual that consents (and agrees on behalf of the Client) to these Terms and Conditions represents that they have the full power and authority to bind the Client (as defined below) to these Terms and Conditions, and that the Client accepts and agrees to be bound by these Terms and Conditions as well as the terms and conditions set forth on the Innovation Speaker Series enrollment page to which these Terms and Conditions are linked. In these Terms and Conditions, “Client” shall mean the Affiliates that have enrolled in the service that will be conducted by Mastercard.

1. Products/Services

1.1. Mastercard International Inc. ("Mastercard") will provide to Client the products or services described in the Enrollment Form to which these Terms and Conditions are linked (“Services”), which the Parties may enter into from time to time, and upon mutual execution and delivery thereof, pursuant to these Terms and Conditions and the Enrollment Form. Unless otherwise stated in the Enrollment Form, in the event of a conflict between these Terms and Conditions and the Enrollment Form, the Enrollment Form prevails. “Affiliate” means, with respect to a Party, a legal entity with regard to which such Party controls, directly or indirectly, the management and policies or the appointment of the majority of the directors of such legal entity, or that such Party is under such control by, or that is under such common control with such Party.

1.2. Mastercard will ensure that all Services be performed by qualified individuals in a professional and workmanlike manner. Mastercard may also use the services of third parties (“Mastercard Suppliers”) or its Affiliates in providing the Services.

1.3. All insights, reports, and other materials provided by Mastercard in connection with the Services (“Deliverables”) may be developed using data, databases, systems, tools and information contained in the Mastercard Data Warehouse, which is comprised of information provided by third parties and may contain certain errors, omissions or inaccuracies. Subject to Section 1.5, Mastercard shall have no responsibility for any errors, omissions or inaccuracies in the underlying data from the Mastercard Data Warehouse or data otherwise provided by or on behalf of Client or any third party.

1.4. Mastercard is not providing the Deliverables as investment advice. Mastercard is not, and Client agrees that Mastercard is not, providing legal, regulatory, tax or financial advice in connection with any Services or Deliverables. Client acknowledges and agrees that Mastercard is making no representation or warranty with regards to Mastercard’s business operations.

1.5. Mastercard represents and warrants that its provision of the Services as set forth in the Enrollment Form, are permitted under (x) all applicable laws and regulations, and privacy policies or other statement or disclosure, and (y) the terms of Mastercard’s contracts with its customers, contractors, suppliers or other third parties.

1.6. Client is responsible for: (i) obtaining all consents, information and materials from third parties (other than from Mastercard Suppliers) necessary for Mastercard to provide the Services, or as otherwise required in the Enrollment Form; and (ii) Client’s use of and/or operation of all Deliverables as well as its implementation of any advice or recommendations provided in connection with the Services. Client represents and warrants that: (i) its provision of any data, including but not limited to Personal Data, as further defined below (“Client Data”) to Mastercard or a Mastercard Supplier, or such party’s receipt of Client Data from the Client or another party, in connection with the Services, and (ii) the use, analysis, and processing of such Client Data by Mastercard (and Mastercard Suppliers) to perform the Services as set forth in the Enrollment Form, are permitted under (x) all applicable laws and regulations, and privacy policies or other statement or disclosure to which such Client Data is subject, and (y) the terms of Client’s contracts with its customers, contractors, suppliers or other third parties.

1.7. After receipt of a Deliverable, Client shall have thirty (30) business days to provide Mastercard with written notice if the Deliverable reasonably does not comply with the specifications set forth in the Enrollment Form. In such event, Mastercard will re-perform the Services to bring the Deliverables in conformance with the specifications set forth in the Enrollment Form within a reasonable period of time and Client shall reasonably cooperate with Mastercard for any such re-performance.

2. Term 

2.1. The Agreement shall begin on the date of submission of the Enrollment Form and shall continue until December 31, 2024,   as applicable. This Agreement may be terminated by one Party upon written notice to the other Party: (i) in the event that such other Party has materially breached an obligation representation or warranty and fails to cure the breach within thirty (30) business days of receiving written notice of the breach; (ii) as of the date on which proceedings are instituted against a Party seeking relief under any bankruptcy, insolvency or similar law; or (iii) in the event that Mastercard no longer offers or provides the Services or products that are the subject of the Enrollment Form.

3. Fees, Payment and Taxes

3.1. Fees are exclusive of any applicable taxes. All amounts payable under the Enrollment Form are quoted exclusive of sales, use, value-added, and withholding taxes and all customs duties or governmental charges of any kind attributable to the provision of services, or rights granted thereunder, by Mastercard. Client is responsible for any taxes levied on the provision of Services.

3.2. Excluding income taxes relating to the Enrollment Form, Client shall indemnify Mastercard for any such taxes, duties or governmental charges paid by Mastercard in connection with the Enrollment Form.

3.3. Mastercard will invoice Client in US Dollars or another currency specified in the Enrollment Form. Properly submitted invoices for which payment is not received within 30 days of the invoice date shall accrue a late charge of the lesser of (x) 1½% per month or (y) the highest rate allowable by law, in each case compounded monthly to the extent allowable by law. All payments will be allocated first to interest, then to expenses, and then to the oldest outstanding fee.

4. License and Use of Deliverables

4.1. Upon full payment of the Fees and Other Costs by Client for the Services set forth in the Enrollment Form, Mastercard hereby grants to Client a perpetual, fully paid-up, nontransferable, non-exclusive license to use the applicable Deliverables, in each case, (x) without the right to resell, assign, transfer or sublicense such Deliverables in any way, and (y) solely for Client’s internal business purposes, relinquishing Mastercard of any liability for Client’s use of such Deliverables.

4.2. Client retains ownership of Client Data and any other confidential information it provides to Mastercard. Mastercard shall be free to use for any purpose any ideas, concepts, general skills, know-how or techniques resulting from or acquired or used in the course of or arising out of the performance of the Services. All Deliverables provided by Mastercard to Client pursuant to the Services, as well as all materials, concepts, processes and methodologies employed by Mastercard or a Mastercard Supplier in connection with the Services, are and will remain the sole and exclusive property of Mastercard (or such Mastercard Supplier).

4.3. Client shall not use the data analytics or insights in the Deliverables in a manner so as to reverse engineer or aid any other party to reverse engineer the data contained in the Deliverables, and shall not remove any identification, copyright or proprietary or other notices from the Deliverables, or any copies thereof. Client shall not use any Deliverable in a manner that would violate any applicable law, regulation, or third party rights.

4.4. Client grants Mastercard a worldwide, fully paid-up license to copy, display and use Client’s name and logo (“Client Marks”): (i) as necessary to perform Services; (ii) to identify Client as a customer of Mastercard and its Affiliates on its website and marketing materials; and (iii) with Client’s prior written approval, to issue publicity or announcements concerning Mastercard’s engagement with the Client for the purpose of a case study or investor relations announcements. Client warrants and represents to Mastercard that Client owns all right, title, and interest in and to Client’s Marks and has the authority to license to Mastercard the rights granted hereunder. Except as otherwise set out in these Terms and Conditions or the Enrollment Form, each Party will obtain the written consent of the other Party prior to the issuance of any press release, announcement or any other form of publicity, concerning these Terms and Conditions or the Enrollment Form.

5. Compliance with Laws

5.1. The Parties shall ensure that their respective obligations under these Terms and Conditions and the Enrollment Form(s) and business activities related thereto are performed in accordance with all applicable laws and regulations, including, but not limited to, all applicable anti-bribery and corruption laws including the U.S. Foreign Corrupt Practices Act, the UK Bribery Act, and other applicable laws. Client shall not export, directly or indirectly, any Deliverables acquired from Mastercard under these Terms and Conditions or any and all Schedule(s) to any country for which the U.S. Government or any agency thereof at the time of export requires an export license or other government approval without first obtaining such license or approval.

5.2. The Parties will comply with: (i) all applicable international, federal, state, provincial and local laws, rules, regulations, directives and governmental requirements relating in any way to the privacy, confidentiality or security of Personal Data, as defined below, including, without limitation. EU General Data Protection Regulation 2016/679 (“GDPR”) ; California Consumer Privacy Act (Cal. Civ. Code 1798.100 et seq.); the Gramm-Leach-Bliley Act; laws regulating unsolicited email communications; security breach notification laws; laws imposing minimum security requirements; laws requiring the secure disposal of records containing certain Personal Data; and all other similar international, federal, state, provincial, and local requirements, and (ii) the Payment Card Industry Data Security Standards, in each case, to the extent they apply to the Services. Subject to any applicable law, Client agrees that Mastercard may transfer data to any country in which any Mastercard Affiliate does business.

5.3. The Data Processing Agreement (“DPA”) currently located at Data Processing Agreement| Mastercard Data & Services (https://vault.pactsafe.io/s/294cfd22-c6b3-4fb2-9cd7-486000c5e0c6/uc0do2rtk.html) will apply to all Processing of Personal Data subject to Privacy and Data Protection Law (as these terms are defined in the DPA) in the context of these Terms and Conditions. The terms of the DPA are expressly incorporated by reference into these Terms and Conditions, and will prevail over any contradictory term otherwise contained in these Terms and Conditions solely with respect to the Processing of Personal Data subject to Privacy and Data Protection Law. To the extent Europe Data Protection Law applies and notwithstanding any other term in these Terms and Conditions, Mastercard Europe SA is entering into these Terms and Conditions solely for the purpose of compliance with Europe Data Protection Law and does not have any other obligations to Client in respect of these Terms and Conditions.

6. Indemnification; Limitation of Liability

6.1. Each party shall defend, indemnify and hold harmless the other party, and its employees, officers, agents, Affiliates, representatives, and contractors from and against any claims, demands, loss, damage or expense (including reasonable attorneys’ fees) relating to or arising solely out of third party claims: (i) relating to such indemnifying party’s acts of gross negligence or willful misconduct in connection with its performance under these Terms and Conditions or the Enrollment Form, or (ii) in the case of Client, third party claims relating to the use of Deliverables or combination, modification or use of the Deliverables with materials not provided by Mastercard or materials required by Client to be included in the Deliverables.

6.2. NOTWITHSTANDING ANY OTHER PROVISION TO THE CONTRARY SET FORTH IN THIS AGREEMENT, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER UNDER ANY LEGAL THEORY, TORT, CONTRACT, OR STRICT LIABILITY, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, FOR LOSS OF PROFITS, GOODWILL, OR ECONOMIC LOSS, REGARDLESS OF WHETHER A PARTY KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES; PROVIDED, HOWEVER, THAT A PARTY’S WAIVER OF ITS RIGHT TO RECEIVE SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES SHALL NOT APPLY IN THE EVENT OF A BREACH OF A PARTY’S CONFIDENTIALITY OBLIGATIONS DESCRIBED IN SECTION 7.

EXCEPT AS SPECIFICALLY DESCRIBED HEREIN, MASTERCARD MAKES NO WARRANTIES, EXPRESS OR IMPLIED, CONCERNING THE SERVICES AND THE DELIVERABLES AND WITHOUT LIMITATION, MASTERCARD HEREBY EXCLUDES AND DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES AND CONDITIONS TO THE EXTENT PERMITTED BY LAW, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, COURSE OF DEALING, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE.

6.3. Except with respect to (a) the parties’ indemnification obligations under Section 6.1 of these Terms and Conditions; or (b) Client’s breach of its obligations under Sections 3 or 4 of these Terms and Conditions, the maximum aggregate liability of any Party arising out of or relating to these Terms and Conditions or the Enrollment Form, whether it arises by statute, contract, tort or otherwise, shall not exceed the amount of the Fees or the value of the Services and Deliverables in the Schedule under which the claim is brought. If no such fees or value of the Services and Deliverables is stated in the Schedule, then such maximum aggregate liability shall be limited in all respects to US$50,000 over the term of the Enrollment Form.

7. Confidentiality

7.1. “Confidential Information” means the provisions of these Terms and Conditions and the Schedule(s) and any information, Deliverables, insights, Client Data, Mastercard Supplier data, reports, data, materials, processes, methodologies and concepts, in whatever form embodied (e.g., oral, written, electronic) owned by Mastercard or Client, including Personal Data and any non-public information about individuals or consumers of Mastercard or Client and/or their Affiliates, no matter how or by what party such information, materials, or concepts were transmitted, disclosed, directly or indirectly by either Party in the course of discussions, provisioning of Deliverables or other work undertaken between the Parties during the performance of these terms and conditions or an SOW. “Personal Data” means any information relating to an identified or identifiable individual, regardless of the media in which it is contained.

7.2. During the Term and for a period of seven (7) years thereafter (except for non-public information about individuals or consumers of Mastercard and/or Client, which shall be maintained in confidence indefinitely), the Party receiving Confidential Information (“Receiving Party”) from the other Party (“Disclosing Party”) shall maintain the Confidential Information in strict confidence and shall: (i) use Confidential Information only as authorized in accordance with the Enrollment Form; (ii) not copy any Confidential Information except as authorized in accordance with the Enrollment Form; (iii) not disclose Confidential Information to any third party except as expressly permitted in writing by the Disclosing Party and then only if such third party has executed a confidentiality, privacy and data protection obligations no less restrictive than those set forth herein; and (iv) limit dissemination of Confidential Information to employees or Mastercard Supplier with a “need to know” and who are subject to confidentiality, privacy and data protection obligations no less restrictive than those set forth herein.

7.3. Except with respect to Personal Data, Confidential Information shall not include any information which: (i) is already in the public domain at the time of disclosure through a source other than the Receiving Party; (ii) enters the public domain after disclosure through no fault of the Receiving Party; (iii) is already known to the Receiving Party at the time of disclosure (as evidenced by written records); (iv) was independently developed by the Receiving Party without use of or reference to any Confidential Information (as evidenced by written records); or (v) is subsequently disclosed to the Receiving Party by third parties having no obligation of confidentiality to the Disclosing Party.

7.4. Upon the written request of the Disclosing Party, the Receiving Party shall securely destroy or render unreadable or undecipherable, each and every original and copy in every media of all Confidential Information in the Receiving Party’s possession, custody or control (with certification of destruction). The foregoing shall not apply to the extent information must be retained pursuant to applicable legal or regulatory requirements or for purposes of the Receiving Party’s commercially reasonable disaster recovery procedures, provided such information shall continue to be subject to Section 7.

8. Platforms

8.1. If and to the extent the Schedule includes the Client’s use of Mastercard's and/or its vendors’ technology platforms that are identified as platforms and/or made available by Mastercard in connection with services provided by Mastercard to Client through the Schedule (“Platform”), the below provisions of this Section 8 will apply. As it relates to any Platform, the below provisions of this Section 8 will control in the event of any conflict with the other sections of these terms and conditions.

8.2. Platform Access. Subject to the terms and conditions contained herein and in the Enrollment Form, Mastercard grants Client a limited, revocable, non-sublicenseable, non-exclusive, non-transferable right to permit its authorized users to access the Platform(s) for the purposes and term set forth in the Schedule. Client’s use of a Platform is subject to the restrictions and limitations set out in the Schedule, which may limit the amount and type of data and users and the Client’s permitted territory of use. Mastercard or Mastercard Supplier will host and retain control of the Platform(s) and will provide Client’s authorized users with access to use a Platform. A Platform is not considered a Deliverable and no rights in or related to a Platform are deemed granted. For any Platform, the only Deliverables will be the tangible reports and output specific to Client. Mastercard may, at any time, suspend or terminate the Client’s access to the Platform(s) at its discretion in the event of a breach by Client of the provisions of these Terms and Conditions or relevant Schedule (provided that such suspension or termination shall not in and of itself constitute a termination of these Terms and Conditions or the Enrollment Form) and in the event that the Client’s access to the Platform(s) is suspended as aforesaid, Mastercard will not be obligated to return any Confidential Information in its possession, custody or control to the Client.

8.3. Usage. Client will use a Platform only for its own internal purposes and by Users. Client will not: (a) use a Platform or its outputs either directly or as a service bureau for any third party; (b) sublicense, distribute, transfer, or otherwise make available to any third party (including any contractor, franchisee, or agent) access to or use of a Platform without Mastercard’s prior written consent (which may be conditioned on such third party executing an agreement with Mastercard); (c) access or use (or permit the access or use of) a Platform in order to: (i) build a similar or competitive product or service (or contract with a third party to do so); or (ii) build a product using similar ideas, features, functions or graphics of a Platform; or (iii) copy any features, functions or graphics of or in a Platform; or (d) derive specifications from, reverse engineer, reverse compile, modify, disassemble, translate, record, or create derivative works based on a Platform.

8.4. Users. Client shall limit its authorized users only to employees, agents/ contractors or who are bound in writing to maintain the confidentiality of a Platform unless otherwise agreed in writing by Mastercard. Client will provide Mastercard the information necessary to enable Mastercard to establish usernames for authorized users. Client will appoint one or more administrative users to manage Client’s user accounts. Client is responsible for: (a) maintaining the confidentiality of all usernames and passwords; and (b) the acts and omissions of any person to whom it provides or permits access to a Platform. Mastercard may suspend or terminate access for any user who violates the Agreement or relevant Schedule.

8.5. Client Data. Client will be solely responsible for any Client Data provided to Mastercard for use in a Platform. Client agrees that the timely provision of access to a Platform shall be dependent upon Client providing the required Client Data under an Enrollment Form.

8.6. Support. Mastercard will support a Platform through regular maintenance procedures, such as monitoring of servers, review of disk space usage and database fragmentation, addition of commercially available security patches and upgrades, and review of event log files. Mastercard may update a Platform from time to time in its sole discretion as part of its ongoing mission to improve such Platform.

8.7. Client Responsibility. Client acknowledges and agrees that, with respect to its use of a Platform, the purchase and installation of appropriate computer and communication equipment and the appropriate operating systems and all connectivity is the sole cost and responsibility of Client. Client shall institute security measures necessary to safeguard any remote access to a Platform from unauthorized access by persons other than its authorized users. Client shall notify Mastercard immediately and assist Mastercard in remedying any instance of unauthorized access to, or use of, a Platform.

8.8. Ownership. Mastercard retains all right, title, and interest in and to all current and future versions of all Platforms (including any algorithms, documentation, data models, and user interfaces therein or related thereto) and any other know-how, processes, techniques, concepts, methodologies, tools, or intellectual property Mastercard uses in performing hereunder, even if provided or developed as a result of performing services related to a Platform and all technology, algorithms, and data models relating thereto, even if provided or developed as a result of performing under an Schedule for Platforms. All of the foregoing will be deemed Mastercard Confidential Information. Client’s rights to use any Platform are strictly limited to those granted in the Enrollment Form for Platform(s), and all rights in a Platform not expressly granted to Client are reserved to Mastercard.

8.9. Modifications. Client may, from time to time, request modifications or customizations to a Platform. Mastercard, in its sole discretion, shall determine whether to perform such modifications or customizations and, if so, any such modifications or customizations, and related fees and charges, shall be set forth in the separate mutually executed Schedule and all resulting modifications and customizations shall remain the property of Mastercard.

8.10. Feedback. Client may, from time to time, provide suggestions, comments, feedback or other input to Mastercard with respect to a Platform, Mastercard may freely use such feedback as it sees fit in perpetuity, entirely without obligation or restriction of any kind on account of intellectual property rights or otherwise, provided that Client is not identified as the source of such feedback.

8.11. Claim. If a Platform is or, in Mastercard’s opinion, likely to become the subject of any infringement-related claim, Mastercard will use its reasonable efforts to: (a) procure the right for Client to continue to use such Platform or (b) replace or modify such Platform so that it is no longer subject to a claim, but is functionally equivalent in all material respects. If neither (a) nor (b) is commercially reasonable, Mastercard may terminate any affected Schedules and refund to Client any prepaid but unused fees thereunder. This Section 8.11 states Mastercard’s entire liability, and Client’s exclusive remedy, with respect to any claim of infringement of the intellectual property rights of a third party.

9. General Terms

9.1. No Advice. Client agrees and acknowledges that Mastercard will not provide any legal, regulatory or compliance advice in the course of provision of Services, which shall be the sole responsibility of the Client. Mastercard may provide certain proposed materials and make certain recommendations in connection with these Terms and Conditions or the Enrollment Form. Client acknowledges and agrees that the Deliverables, including the recommendations suggested by Mastercard in connection with this Schedule, do not constitute legal or investment advice and Mastercard does not otherwise warrant that execution of any recommendations or guidelines contained in the Deliverables will result in compliance with applicable laws or will be up to date, complete or accurate at the time of any such execution. Client is responsible for reviewing and evaluating the appropriateness of these same materials and recommendations, as well as any decisions made or actions taken by Client in response to such proposed materials and recommendations to Client, against Client’s risk-tolerances and/or other criteria. Mastercard makes no warranty or guarantees that: (i) any assessment and recommendations arising from the Services will be effective; or (ii) the Services may provide statistically significant results with respect to any analysis, whether as a result of the fact that relevant data does not support the drawing of statistically significant results or because the data was corrupted, inaccurate, or incomplete in any way.

9.2. Applicable Standards. Mastercard and Client acknowledge and agree that the analyses and data included in the Services shall be subject to all relevant laws and regulations for each applicable country, as well as Mastercard’s contractual obligations and internal confidentiality, privacy, and data analytics guidelines and policies (“Applicable Standards”). In no event will Mastercard be obligated to supply or share any information or data which Mastercard determines, in its sole discretion, would cause Mastercard to be in violation of any such Applicable Standards. Mastercard reserves the right, in its sole discretion, to apply adjustments in order to achieve conformance with such Applicable Standards.

9.3. Notice. Any notice shall be in writing and shall be addressed to the Party entitled to such notice at the address indicated below such Party’s name as it first appears above in these Terms and Conditions and shall be given by an overnight courier delivery service. Written notice may include email notice (provided the Party receiving such notice acknowledges receipt).

9.4. Force Majeure. Neither Party shall be liable for loss or damage or be deemed to be in default under these Terms and Conditions or the Enrollment Form if its failure to perform its obligations results from or is attributable to any act of God, natural disaster, fire, strike, embargo, war, threat of terrorism, insurrection, riot or other cause or circumstance beyond the reasonable control of the Party; provided however that the foregoing shall not excuse any failure to exercise diligence by a Party to minimize the scope, extent, duration and adverse effect of any such delay in performance, on the other Party.

9.5. Waiver. A failure or delay of either Party to enforce any provision of or exercise any right under these Terms and Conditions or the Enrollment Form shall not be construed to be a waiver. No waiver by a Party or any amendment to these Terms and Conditions shall be effective unless expressly made in a signed writing, which writing shall not be an e-mail.

9.6. Severability. If any provision of these Terms and Conditions or the Enrollment Form are held by a court of competent jurisdiction to be unenforceable or invalid in any respect, such unenforceability or invalidity shall not affect any other provision, and these Terms and Conditions or the Enrollment Form shall then be construed as if such unenforceable or invalid provisions had never been part thereof.

9.7. Headings. The captions are included for convenience only and shall not affect the meaning or interpretation of the terms of these Terms and Conditions or the Enrollment Form.

9.8. Survival. All representations and warranties, and all commitments: (i) to indemnify, defend, hold harmless, or (ii) relating to confidentiality, limitations on liability, rights and obligations upon termination, and jurisdiction, and any other provision by its nature that is meant to survive shall survive any termination of these these Terms and Conditions.

9.9. Assignment. These Terms and Conditions or the Enrollment Form shall not be assigned by either Party without the prior written consent of the other Party, which consent will not be unreasonably withheld. Any assignment or delegation made without the appropriate express written approval as required herein shall be null and void. Nothing in these Terms and Conditions or the Enrollment Form is intended to confer any benefit on any third party (whether referred to herein by name, class, description, or otherwise) or any right to enforce a term of these Terms and Conditions or the Enrollment Form.

9.10. Entire Agreement. These Terms and Conditions, including any Exhibits, and the Enrollment Form evidence the entire agreement and understanding between Mastercard and Client with respect to the transactions contemplated in the Enrollment Form and supersedes all prior agreements, representations, statements, negotiations and undertakings between the Parties, whether oral or written, concerning such transactions, except in respect of any fraudulent misrepresentations made by either Party.

9.11. Governing Law; Venue. These Terms and Conditions and all Schedules and the respective rights and obligations of the Parties shall be governed by the laws of the State of New York without reference to its conflict-of-laws or similar provisions that would mandate or permit application of the substantive law of any other jurisdiction. The federal and state courts located in Westchester County in the State of New York shall have the exclusive jurisdiction over any actions or disputes related to these Terms and Conditions or all Schedules.

9.12. Remedies. Unless otherwise expressly provided herein, any remedies stated herein are non-exclusive. In addition to these remedies, the Parties shall be entitled to pursue any other remedies that they may have at law or in equity.

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Acquirer Innovation Bundle – Opt-in Landing Page

Acquirers Innovation Speakers Summit!

Mastercard is excited to offer access to a complimentary thought leadership series for Acquirers in the US Market through Mastercard Digital Safari platform. Mastercard’s innovation experts and industry leaders will provide actionable insights on key trends in innovation across topics surrounding the merchant partner lifecycle, including prospecting, onboarding, servicing, optimization, and retention.

 

What is the Acquirers Innovation Speakers Summit?

The Acquirers Innovation Speakers Summit is a virtual offering of three (3) days speaker sessions, a curated view of the global payments and technology landscape and immediate and actionable insights into strategies and technical choices to reimagine digital transformation. Gain access to actionable insights from leading experts and reimagine your own digital transformation plans.

Recordings will be available (in the Digital Safari platform) to all registered Clients upon completion of the Summit until December 31, 2024.

 

PROGRAM OVERVIEW:

The Acquiring Innovation Speakers Summit

Change and a constant need to adapt to evolving business models and harness new technologies to deliver better solutions to merchants and their end customers has always been at the heart of the payment acceptance industry.

The payment landscape today is a fascinating combination of a decades-old solution (the payment card) overlaid with multiple generations of technology and business evolution across in-store and ecommerce retail. This evolution is accelerating faster than ever with the emergence of Digital Wallets, Generative AI, Embedded Payments, Security and Fraud prevention along with a constantly evolving consumer expectation of Next-generation experiences.

During the program we will unpack key trends and curate their impact on the acquiring industry such as:

Generative AI
How this technology has become an essential part of new commerce infrastructure and its application to drive efficiency across sales, marketing and customer operations.

Embedded Finance
Payments have evolved from just the acceptance and processing of the payments to much more software and vertical-driven solutions that ultimately results in a far less cumbersome and more seamless and frictionless experience for the end customer.

A2A Payments
A2A payments are accelerating in certain global markets (e.g. pix - Brazil; upi - India) but remains slow in markets such as the US. Launched in 2023 FedNow looks to be years away from changing consumer payments choice, partly due to instant payments challenges with fraud.

Digital Omnichannel Payments and Next-gen digital experiences
Consumers now expect less friction in their purchasing experiences and rate convenience and speed as key preferences. The lines of omnichannel acceptance will continue to blur across card present and card not present environments, leading to unified online, mobile, and in-store experiences.

Payment Orchestration Platforms
Payments orchestration platforms provide retailers with one solution to manage multiple payment flows, payment providers and payment methods. They allow merchants to offer customers a wider range of payment options, while simplifying the payment process on the back end. Payments orchestration platforms typically integrate with a wide range of payment providers, including credit card processors, alternative payment methods, digital wallets, real-time payment services, payment gateways and acquiring banks.

Join us to gain expert insights on the Acquiring industry and evolving merchant and consumer needs. All our talk tracks are focused on explaining and curating these topics and key trends for an Acquiring audience and helping you to bring your payments strategy to the next level.

 

TERM:

The Acquirers Innovation Speakers Summit takes place the week of October 14-18 using our online video conferencing platforms.  The sessions will take place from 11 am ET to 2 pm ET (8 am PT to 11 am PT) and include leading speakers from academia and industry.  A specific agenda for the sessions will be published by early September.

The sessions will be available  for all employees at your company once you enroll.  If you are unable to attend one of the sessions live, the recordings will be available in the Digital Safari platform until December 31, 2024.

 

FEES: The total fee for the Acquirers Innovation Speakers Summit is Three Hundred Thousand Dollars (US $300,000). Mastercard and your company are parties to an Incentive Agreement, effective as specified in such agreement. Mastercard will contribute $300,000 from the Merchant Incentive Fund to provide access to the Summit for all employees at your company. For avoidance of doubt, any access to additional speaker series or access to other features of the Digital Safari platform will be subject to a separate written agreement between the parties.

Please review the Terms and Conditions and then complete the Enrollment Form to receive access to the Acquirers Innovation Speakers Summit . Upon submission of the Enrollment Form, you will receive additional details on accessing the Digital Safari platform and the details for each session.

Proceed to Accept Terms and Request Access

 

2024 Bentonville Summit – Optimizing retail media investments with testing

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2024 Bentonville Summit

Optimizing retail media investments with testing

This session originally took place at the Bentonville Excellence in Analytics Summit on April 18, 2024.

Retail media is a hot space, and both retailers and their brand partners are quickly ramping up their media investments. However, with increased media spend comes the need to precisely measure performance. Watch this session to hear insights on the state of retail media, from a Forrester Consulting study recently commissioned by Mastercard. Plus, learn how companies can use analytics and testing to optimize media investments.

This session covers:

  • Top trends and challenges for CPGs in the retail media landscape
  • Anticipated benefits of leveraging testing to optimize investments
  • How a leading grocer recently used Mastercard Test & Learn® to quantify ROI

To learn more about upcoming Excellence in Analytics and Excellence in Customer Engagement Summits, please visit our events page.

 

Speaker:

Matthew Piazza headshot
Matthew Piazza Global segment lead, CPG and grocery, Mastercard

View on-demand

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